Complexity Intelligence is an Artificial Intelligence startup focused on the application of its technologies to the Customer Service industry
Our Mission and Vision
We have the challenging mission of helping our customers in improving
customer service, in order to optimize costs and increase end-users satisfaction.
Our vision is to leverage Artificial Intelligence to combine the optimization of
human agents performance with self-service, AI-based solutions, enabling companies
to improve and exceed rising consumer expectations.
DataKnowl is our SaaS platform for OmniChannel Customer Service optimization and automation.
Services: V-Voice, V-Agent, Support Ticket System, Live Chat, Unified Comm,
Customer Portal, Knowledge Base, CRM, SMS, ...
Channels: Voice, Web, Mobile, IP Messaging, SMS, Chat, Social Network, Video, ...
DataKnowl Cloud Services is our offer for CSaaS, Customer Service as A Service.
DataKnowl Cloud Services allows companies, developers, system integrators,
oem, isv to integrate DataKnowl Services in their software and platform
with ease, and build powerful intelligent Customer Service application and services.